Oportun. Inc

  • Process Writer

    Job Locations MX-GUA-Leon
    Job Post Information* : Posted Date 1 month ago(6/17/2019 6:28 PM)
    Req No.
    # of Openings
    Operation Control Management
  • Overview



    Oportun is a mission-driven, technology-powered provider of inclusive, affordable financial services and a certified Community Development Financial Institution (CDFI).


    We seek to serve the 100 million people in the US who are shut out of the financial mainstream because they are credit invisible or are mis-scored because they have limited credit history. By lending money to hardworking, low-to-moderate income individuals, we help them move forward in their lives, demonstrate their creditworthiness, and establish the credit history they need to access new opportunities.


    Since 2006, we have lent over $6.8 billion through over 3.1 million affordable small dollar loans and have helped over 730,000 people start establishing credit. In recognition of inventive approach, we were recognized by Time Magazine as one of 50 Genius Companies inventing the future.


    The Bay Area News Group recognized Oportun as a Top Workplace in 2019. Come and be a part of our community of employees, partners, and customers who are devoted to expanding financial opportunity for millions. When we work together, we can make life better.




    • Interviews subject matter experts, observes work processes, and collaborates with business leaders and staff to research and analyze information required for the development or update of procedures and forms documentation.
    • Development, implementation, communication, and maintenance of procedures and documentation forms to effectively meet operational and regulatory requirements of the Company.
    • Prepares, packages, and presents draft documentation to management, subject matter experts, appropriate lines of business, and compliance/risk for review and publication approval.
    • Secures, assembles, and archives accumulated documentation and approvals for regulatory compliance purposes.
    • Conducts and attends all relevant meetings associated with job function
    • Completes department tasks correctly and on time.
    • Superior composition and editing abilities.
    • Develops procedure publication communications, including change summaries, approval dates, and special required information.
    • Performs all related procedure publication functions, as required.
    • Performs all related department administrative functions, as required.
    • Maintains cohesive working relationships with all levels of management, line of business personnel, and team to effectively interface on all projects and deliverables.
    • Follows the Company’s policies and procedures and supports the Company’s Core Values.
    • Perform other duties and special projects, as assigned.


    • Bilingual required (English/Spanish)
    • Bachelor’s Degree or equivalent training and writing experience.
    • Minimum 3 years’ experience in the personal loan, auto industry or credit card industry preferred.
    • Minimum 2 years’ experience writing/formulating policy and procedure documentation preferred 
    • Demonstrated experience in the development of policy, procedure, and forms documentation


    Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
    Share on your newsfeed